Introduction

At Drew House, we value your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and the steps we take to keep it secure when you shop, create an account, or interact with our website and brand.

Information We Collect

We collect information that you provide directly, such as your name, email address, phone number, shipping and billing addresses, and payment details. We also gather information automatically, including your IP address, browser type, device details, pages visited, and browsing behavior. Cookies and similar technologies help us remember your preferences, track your activity on our site, and enhance your overall shopping experience.

How We Use Your Information

The information we collect is used to process and fulfill orders, provide shipping updates, manage returns, and respond to customer inquiries. It also allows us to improve our website, personalize content, prevent fraud, and communicate marketing offers if you have opted in to receive them. We handle your information responsibly and only share it with trusted third parties necessary for business operations or when required by law.

Sharing of Information

Your personal data is shared only with necessary parties such as shipping carriers, payment processors, and service providers who assist in running our business. We do not sell your information to third parties. In certain cases, we may be required to share information to comply with legal obligations.

Data Security

We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect your personal data. While we strive to ensure the safety of your information, no online system is completely secure. We encourage you to safeguard your account credentials and devices.

Your Rights

You have the right to access, update, or request deletion of your personal information. You may also opt out of marketing communications at any time. Some information may be transferred internationally as part of our operations, and we ensure such transfers comply with applicable privacy laws.

Children’s Privacy

Drew House does not knowingly collect personal information from children under the age of 13. Our website and services are not intended for use by children.

Updates to This Policy

We may update this privacy policy from time to time. Significant changes will be reflected on this page or communicated to you as necessary to ensure transparency.

Contact Us

If you have questions, concerns, or requests regarding your personal data, please contact us at info@thehouseoffdrew.store or at our official address: 5990 Malburg Way, Vernon, California, 90058. We are committed to protecting your privacy and providing a safe and enjoyable experience with Drew House.